I’d promised a post about Bubble Waffle Cafe ages ago, and here’s one finally.
Over the past year (or since November 2018, when I first downloaded its app), I’ve visited multiple locations of this establishment, including the one at the Vancouver Harbour Centre, the Burnaby Metrotown, and two Richmond locations at Lansdowne Mall and Richmond Centre.
First off, the one at the Metrotown is horrible. Rude staff who don’t even smile at you. One other thing is one time they very stupidly put the single piece of napkin on top of the container and the drink on top of that… meaning that when I was ready to eat the dish, the single piece of napkin they offered was all wet. Geniuses.
Another Metrotown experience was one time they didn’t put in the utensils. Again, geniuses.
On the other hand, the staff at the Harbour Centre are friendlier. Definitely better than the nonsense at the Teppan Kitchen located at the other end of the food court (where the guy was just plain hostile… for no reason at all).
Again, the experience at the Harbour Centre Bubble Waffle isn’t just a one-time thing; it’s multiple times.
In Richmond, at the busy Richmond Centre, I would say I’m not a fan. They are similar to the Metrotown location in that they don’t know how to smile. For the Lansdowne one, it’s hit and miss… although the last experience I had there has made me hesitant to return. But I digress.
This one here is the Hainanese Chicken Spicy Soup (C$9.95) at the Richmond Centre location. (I mention the location because the prices are different depending on which one you visit.) You get a free drink with every order, although if you wanted, say, iced lemon Coke, you paid an extra 50 cents, and so on.
Although it could potentially be messy eating this, it was spicy and delicious enough for me. I still say, though, customer service in the locations I’ve been to other than the Harbour Centre one, could be better. We’re all humans and we should all treat each other with respect, and for any of those employees to be blatantly giving attitude to customers is just plain wrong.